50%

First to respond wins

30%

More closes with 3-touch follow-up

$0

Cost to implement

Tip 1: Respond in Under 5 Minutes

The first roofing contractor to respond wins more than half of all jobs. Not the cheapest — the fastest.

"Write a response to a homeowner named [NAME] who just contacted me about [ROOFING NEED — inspection, damage, replacement]. Confirm I got their message, schedule a site visit, make them feel like they called the right roofer. Under 100 words."

Tip 2: Send the Estimate Same Day

Every day you wait, the homeowner is calling more contractors. Use the voice memo → AI draft workflow to send same-day, every time.

Record 2-min voice memo → Otter.ai transcribes → paste into ChatGPT → professional estimate in 20 minutes.

Tip 3: Follow Up 3 Times

Day 1: confirmation. Day 3: friendly check-in. Day 7: final low-pressure touch.

"Write a Day-3 follow-up text to [NAME] who got a $[AMOUNT] roof replacement estimate from me. Mention storm season and schedule availability. Friendly, under 60 words."

Tip 4: Hold Your Price

Contractors who discount under pressure train customers to negotiate. Hold the price — explain the value.

"A homeowner said my roofing quote of $[AMOUNT] is too expensive. Write a confident response that holds the price, explains the value (quality shingles, licensed crew, [X]-year warranty), and doesn't apologize for charging what I'm worth. Under 150 words."

Tip 5: Upsell During the Job

You're already on the roof. You see the gutters are failing. Mentioning it professionally — framed as saving them a second mobilization — adds revenue to jobs you're already doing.

"Write a message to current customer [NAME] whose roof replacement is in progress. We noticed their gutters are failing. Offer to address it while we're already on site — saves them a separate mobilization. Helpful, not pushy. Under 80 words."

What These 5 Habits Do to Your Numbers

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