HVAC runs on seasonal windows, emergency calls, and repeat customers. The right text at the right time wins the job — or loses it to whoever sends one first.
Here are the prompts. Paste into free ChatGPT, fill in brackets, send.
Estimate Follow-Up (Day 3)
"Write a follow-up text to [NAME] who received an HVAC estimate of $[AMOUNT] for [SCOPE] 3 days ago. Friendly, not pushy. Mention summer is approaching and schedule fills fast. Under 60 words."
Emergency Response (First to Reply Wins)
"Write a response to [NAME] who just called about [HVAC EMERGENCY — AC not cooling / no heat / system down]. Confirm we're available, give an arrival window, make them feel like they called the right company. Under 80 words."
Post-Service Review Request
"Write a text to [NAME] whose [HVAC SERVICE] we just completed. Thank them briefly and ask for a Google review. Mention what a review means to a small local business. Under 80 words."
Pre-Season Maintenance Reminder
"Write a message to past HVAC customer [NAME]. It's [SEASON] — recommend a tune-up before [SUMMER HEAT / WINTER COLD]. We have limited slots this month. Friendly and brief."
Maintenance Agreement Pitch
"Write a message to [NAME] whose [HVAC SERVICE] we just completed. Pitch our maintenance plan: [X] tune-ups/year for $[PRICE]/year — priority scheduling, [X]% discount on repairs. Helpful, not pushy. Under 120 words."
Annual Customer Check-In
"Write an annual check-in to past HVAC customer [NAME]. Thank them for their business last year. Ask how the system is running. Mention we're available for any service needs. Warm and professional."
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