Use free ChatGPT to generate each message in 30 seconds. Copy the prompt, fill in your specifics, hit Enter.
1. New Lead Response
When a new customer first contacts you
"Write a text to [NAME] who just contacted me about [SERVICE]. Confirm I got their message, schedule a site visit, make them feel confident. Under 100 words."
2. Estimate Sent — Confirmation
Same day you send the estimate
"Write a 2-sentence text confirming I just sent [NAME] their estimate to [EMAIL]. Let them know I'm available for questions."
3. Day-3 Follow-Up
3 days after estimate, no response
"Write a follow-up text to [NAME] who got a $[AMOUNT] estimate 3 days ago. Friendly, brief. Under 60 words."
4. Job Starting Tomorrow
Evening before job start
"Write a text to [NAME] confirming their [SERVICE] starts tomorrow at [TIME]. What to expect: [BRIEF]. Reassuring and professional."
5. Job Complete — Review Request
Same day as completion
"Write a text to [NAME] whose [SERVICE] we just completed asking for a Google review. Warm, genuine. Under 100 words."
6. Complaint or Problem
Any time a customer is upset
"Write a calm response to [NAME] who is upset about [ISSUE]. Acknowledge, apologize, explain the fix. Under 120 words."
7. Delay or Schedule Change
When something changes on your end
"Write a text to [NAME] explaining we need to [DELAY/RESCHEDULE] their [SERVICE] due to [REASON]. Apologize, propose [NEW DATE/TIME]. Under 80 words."
8. Price Objection
When a customer says your price is too high
"Write a confident response to [NAME] who says my quote of $[AMOUNT] is too expensive. Hold the price, explain value, don't apologize. Under 150 words."
9. Referral Ask
1 week after job completion
"Write a casual message to [NAME] one week after their job. Check in, then ask if they know anyone who needs [SERVICE]. Low-pressure, 2–3 sentences."
10. Annual Check-In
Once a year to past customers
"Write a brief check-in to past customer [NAME] who we served about [X] months ago. Thank them, ask how things are holding up, mention we're available. Warm and professional."
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