Open ChatGPT (free). Copy a prompt below. Fill in the brackets. Hit Enter. Use what it gives you.
That's the whole thing.
1. New Lead Response
Use: when a new customer contacts you
"Write a response to [NAME] who just contacted me about [SERVICE]. Respond quickly, confirm receipt, schedule a site visit. Make them feel confident they called the right contractor. Under 100 words."
2. Estimate Follow-Up (Day 3)
Use: 3 days after sending an estimate with no response
"Write a follow-up text to [NAME] who got a $[AMOUNT] estimate for [SERVICE] 3 days ago. Friendly, not pushy. Under 60 words."
3. Google Review Request
Use: same day as job completion
"Write a text to [NAME] whose [SERVICE] we just completed asking for a Google review. Warm and genuine. Mention what it means to a small business. Under 100 words."
4. Complaint Response
Use: any time a customer expresses frustration
"Write a calm response to [NAME] who is upset about [ISSUE]. Acknowledge, apologize sincerely, explain what we'll do: [STEPS]. No excuses. Under 120 words."
5. Price Objection
Use: when a customer says "your price is too high"
"A customer said my quote of $[AMOUNT] for [SERVICE] is too expensive. Write a confident response that holds the price and explains the value. Doesn't apologize. Under 150 words."
6. Job Completion Message
Use: same day as job completion, before the review request
"Write a brief completion message to [NAME] confirming their [SERVICE] is done. Thank them, mention the warranty/guarantee, let them know we're a phone call away. Under 60 words."
7. Referral Ask
Use: 1 week after job completion
"Write a casual message to [NAME] one week after completing their [SERVICE]. Check in, then ask if they know anyone who needs similar work. Low-pressure, 2–3 sentences."
8. End-of-Week Crew Message
Use: every Friday
"Write a Friday message for my [TRADE] crew. Jobs this week: [LIST]. Next week: [LIST]. Reminders: [NOTES]. Direct and brief."
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