Homeowners don't always hire the cheapest contractor. They hire the one who made them feel taken care of.
Research shows the first contractor to respond wins over 50% of all jobs. Not the cheapest. Not the most experienced. The first.
1. First Response (Under 5 Minutes)
"Write a response to [NAME] who just contacted me about [SERVICE]. Respond quickly, confirm I received their request, schedule a site visit, and make them feel confident they called the right contractor. Under 100 words."
2. Estimate with Cover Letter
"Write a brief cover letter for a [SERVICE] estimate to [NAME] for $[AMOUNT]. Recap what we discussed, express confidence in our approach, and set a clear next step. Under 150 words."
3. Proactive Delay Notice
"Write a professional message to [NAME] explaining we need to delay their [SERVICE] due to [REASON]. Propose rescheduling for [DATE]. Apologetic, professional, and reassuring."
4. Complaint Response
"Write a response to [NAME] who is upset about [ISSUE]. Acknowledge the problem, apologize sincerely, explain our fix: [STEPS]. No excuses. Under 120 words."
5. Post-Job Follow-Up
"Write a message to [NAME] one week after completing their [SERVICE]. Make sure everything looks great, remind them of our warranty, and let them know we're available for any questions. Warm and brief."
Get 30 Customer Communication Prompts — $47
The Contractor's AI Playbook covers every customer interaction from first inquiry to final invoice.
Get the Playbook